Legal Terms

Terms of Use

Last updated: Sep 3, 2026 • Effective for all venues

Simple terms for venues and guests — plain language, no legal sprawl.

CONTENTS
01 / ACCEPTANCE
02 / PLANS & OWNERSHIP
03 / PAYMENTS & REFUNDS
04 / FAIR USE & LIMITS
05 / UPTIME & SLA
06 / VOUCHERS & EXPIRY
07 / SUSPENSION
08 / LIABILITY
09 / CHANGES
10 / CONTACT
01 / ACCEPTANCE

By creating an account, connecting to any WavePass-enabled Wi-Fi, or purchasing a pass (online or cash), you agree to these Terms and our Privacy Policy. If you disagree, do not use the service.

02 / PLANS & OWNERSHIP

All pass prices, durations and data caps are configured by the venue and shown before payment. WavePass is built and owned by Nexa Digital Nexus Point (techwithnexa.com) — venues act as authorized resellers, not platform owners.

03 / PAYMENTS & REFUNDS

Online payments settle via the venue's Dedicated Virtual Account under the single Nexa Paystack key. Cash passes are non-refundable once the code is generated or redeemed. Metered time starts on first login and runs continuously. For failed activations, contact the venue within 30 minutes for a reissue.

04 / FAIR USE & LIMITS

No hacking, spamming, torrenting that harms shared bandwidth, or reselling beyond your pass. Each plan lists simultaneous devices (default 1) and optional GB cap/Mbps throttle — exceeding the cap pauses access until renewal. Venues may auto-block abusive MACs.

05 / UPTIME & SLA

We target 99.9% portal availability with self-healing reconciliation, but do not guarantee ISP speed, power, or force-majeure uptime. Upstream failures do not entitle refunds beyond venue discretion.

06 / VOUCHERS & EXPIRY

8-char codes (WP-XXXX-XXXX) are single-use, bound on redemption to the first device MAC/IP. Unredeemed vouchers expire in 7 days. Expired/REVOKED/CONSUMED codes are rejected on RouterOS HotSpot — keep your receipt.

07 / SUSPENSION

We may suspend sessions for violation, fraud, or abuse, with notice where feasible. Venue owners may locally disconnect devices from the Active Devices screen.

08 / LIABILITY

To the extent permitted by law, liability is limited to the amount you paid for the active pass. We are not liable for indirect loss or third-party content.

09 / CHANGES

We may update these Terms with 30 days notice in-app and on /terms. Continued use after the effective date is acceptance. Paid passes are price-locked at purchase.

10 / CONTACT

Questions: talk2icedmist@gmail.com • https://techwithnexa.com • In-app: Admin → Help. Governing law: Federal Republic of Nigeria.